Depending on which banking details:
The account that the Wirecard invoice debited from:
- We require either a signed letter from the bank.
- A cancelled cheque or a balance statement.
- This needs to be sent to firstname.lastname@example.org along with the old account details and we will change the stored information.
The business banking account that the bank deposits funds into:
- You would be required to contact your merchant bank and have them change the banking details.